All frequently asked questions about preparing for your trip

Preparing for your trip is very important in order to feel good while you travel. Below you will find frequently asked questions about documentation, what to bring with you and other important info.

Can I get in touch with fellow travellers before I travel?

Yes, you can. The forum on the my shoestring page allows you to make contact with your fellow travellers.

Where do I meet my fellow travellers?

Since not everybody will travel together on the same flights, you will meet up with the tour leader and your fellow travellers at the first hotel mentioned in your itinerary. If you like, you can also contact your fellow travellers in advance via the myshoestring forum.

Do I need vaccinations or malaria tablets?

It is always important to travel with adequate protection. Unfortunately, we cannot state exactly what you need for each country because we simply are not specialised in this. You should take up contact with your local doctor or travel clinic well in advance and acquire the correct information.

Do I need a travel visa?

This will of course depend on your travel destination and your own nationality. It is your own responsibility to check and arrange this. To organise your visa, you should either consult your nearest embassy for the relevant country or you could use a travel visa agency such as

When will I receive my travel documents from Shoestring?

10 days before departure your departure letter will be available online via your personal my shoestring account. Here you will find the current information regarding your trip. The hotel list and any other important information is also included. This is the final information you will receive from us.

How much luggage can I take with me?

Most airlines allow 20 kilos of hold baggage and 5 kilos of hand luggage. However, we advise you to travel as light as possible. A bag or holdall with a soft exterior is very convenient when travelling (rather than a hard suitcase).

How much money should I bring with me?

This depends on the trip. For each trip, we display a suggested amount of pocket money in the left-hand column.

What else should I think about?

  • Keep an eye on my shoestring;
  • Make sure your passport is valid for at least 6 months beyond your date of return;
  • If applicable, set your bankcard to world level;
  • If you use daily medication, always make sure you take extra medication. In the unlikely event that your trip lasts longer than expected then you are sure to have enough medication with you.