Make sure that those at home know which country you are in and how long you are planning to stay away. You may fix a date when you will contact them again. Provide those picking you up from the airport with your flight times and numbers. Shoestring will not provide flight and/or travel information, accommodation names and telephone numbers to third parties. Any information on delays can be retrieved via the information number at the airport or Teletext, not via Shoestring.
In case of an emergency, it is important for us to have details of someone we can reach as a contact person back home on your behalf. You will have entered a name on the booking form. It is possible that this person is unavailable or on holiday during your trip. If so, enter a second person so that we are sure to be able to get in touch with somebody.