How can we help you? We want you to have a carefree holiday! We have collected the most frequently asked questions from other Shoestringers and put them together in our FAQs. There is a very good chance that your question is answered here. If your question is not listed or you wish to receive further information, make a suggestion or contact us for another reason then please call, or email. We make every effort to answer you as quickly as possible.
Shoestring is a registered brand of Adventure Specialists BV registered at Amsterdam, The Netherlands. Our registration number is 32097397. We are members of SGR, ANVR, Calamiteitenfonds and IATA.
Bank details
Invoices in Euros must only be settled with a Euro payment to our Euro account. Invoices in GB Pounds must only be settled with a GB Pounds payment to our GB Pounds account. Details of both these accounts can be found below:
EURO payments:
Beneficiary: Shoestring
IBAN: NL70INGB0673211061
Additional info for international transfers:
Swiftcode/BIC: INGBNL2A
GB POUNDS payments:
Beneficiary: Shoestring
Account number: 20371828
Sort code: 238859
Additional info:
IBAN GB81INGB23885920371828
Swiftcode/BIC: INGBGB22
IMPORTANT:
You are liable for any applicable bank charges for transfer (both sender and beneficiary). Please indicate as such when sending payment. Please note we do not accept debit/credit card payments. Payment must be effectuated by bank transfer only.