What can we help you with?

How can we help you? We want you to have a carefree holiday! We have collected the most frequently asked questions from other Shoestringers and put them together in our FAQs. There is a very good chance that your question is answered here. If your question is not listed or you wish to receive further information, make a suggestion or contact us for another reason then please call, or email. We make every effort to answer you as quickly as possible.

Shoestring International

Shoestring International head office 
Entrada 223
1114 AA Amsterdam-Duivendrecht
The Netherlands

You can call us on number +31 (0)20 6850203 or +44 (0)1306 744797 or email us at [email protected]
Opening hours Monday to Saturday 10 AM to 4 PM (Local times in Netherlands). Our outside of office hours number, for emergencies only is +31 (0)6533 13932.


Shoestring International
Adventure Specialists GmbH
Essener Str. 5
46047 Oberhausen, Germany

You can call us on number +49 (0) 208 8271550 or email us at [email protected]
Opening hours Monday to Friday 10 AM to 4 PM (Local times in Germany).


Shoestring/ Koning Aap
Koningin Elisabethlaan 45
9000 Gent

You can call us on number +32 (0) 9234 1311 or email us at [email protected]e
Opening hours Monday to Friday 10 AM to 5 PM



The Nordics

The Adventure Crowd
Solbergavägen 21, 384 93 Ålem

You can call us on number: +46-737-67 95 52 or email us at [email protected]



Seven 7 days viatges
Carrer Arcadi Balaguer 89 Bis 08860 Castelldefels

You can call us on number: +34 (0) 9366 45917 or email us at [email protected]
Skype address:

Adventure Specialists B.V.

Shoestring is a registered brand of Adventure Specialists BV registered at Amsterdam, The Netherlands. Our registration number is 32097397. We are members of SGR, ANVR, Calamiteitenfonds and IATA.

Bank details

Invoices in Euros must only be settled with a Euro payment to our Euro account. Invoices in GB Pounds must only be settled with a GB Pounds payment to our GB Pounds account. Details of both these accounts can be found below:

EURO payments:
Beneficiary: Shoestring
IBAN: NL70INGB0673211061

Additional info for international transfers:
Swiftcode/BIC: INGBNL2A

GB POUNDS payments:
Beneficiary: Shoestring
Account number: 20371828
Sort code: 238859

Additional info:
IBAN GB81INGB23885920371828
Swiftcode/BIC: INGBGB22

You are liable for any applicable bank charges for transfer (both sender and beneficiary). Please indicate as such when sending payment. Please note we do not accept debit/credit card payments. Payment must be effectuated by bank transfer only.